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Shipping policy

Shipping Policy

At Clear Choice Diamonds, we strive to provide fast, reliable, and secure shipping for all orders. Please read the information below to understand our shipping procedures, options, and policies.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Custom or personalized items, including custom design jewelry, may require 3–4 weeks for production and processing before shipping.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Time

We partner with trusted carriers to deliver your orders safely: FedEx, UPS, and USPS.

Shipping Method Estimated Delivery Time*
Standard Shipping 5–7 business days
Expedited Shipping 2–4 business days
Overnight Shipping 1 business day
Custom Design Orders Ships after 3–4 weeks

*Delivery times are estimates and may vary due to carrier delays, weather, or customs processing.
Clear Choice Diamonds is not responsible for delays caused by carriers.

Shipping Costs

  • Shipping costs are calculated at checkout based on weight, dimensions, destination, and shipping method.

  • Free standard shipping may be offered on orders over a certain value; promotions will be noted on our website.

  • Duties, customs fees, and import taxes are the responsibility of the customer when shipping internationally.

Order Tracking

After your order is shipped, you will receive a shipping confirmation email with a tracking number.
You can track your shipment directly on the carrier’s website.

If you have any questions about tracking or delivery, please contact Clear Choice Diamonds Customer Service at:
📞 +1 (682) 553-9792
📧 clearchoicediamonds@gmail.com

Shipping Restrictions

  • We currently ship to the United States and select international locations.

  • Orders cannot be shipped to PO boxes or APO/FPO addresses for certain carriers.

  • Clear Choice Diamonds reserves the right to refuse shipping to addresses deemed high-risk or undeliverable by carriers.

International Shipping

  • International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.

  • Delivery times for international shipments may vary significantly depending on the destination country and customs processing.

Contact Us

For any questions regarding shipping, delivery times, or lost/damaged orders, please contact us:

📞 +1 (682) 553-9792
📧 clearchoicediamonds@gmail.com